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Contact
Questions before you buy, or something to sort out on an order you've already placed? Email us and we'll reply by email — there's no phone queue and no sales call.
Reach us directly
Email: shashwat@theindierise.com
Reply time: we aim to reply within one business day. Order problems — a missing delivery email, a broken download link, a wrong file — jump the queue.
Include your order number if you've already bought; it makes everything faster.
Faster answers
- Already ordered and looking for your Brand Brief? It's here — and in your order confirmation email.
- Want the free Growth Kit? It's here in full — no email gate.
- General questions about what's included, delivery timing or usage rights are answered on the FAQ page.
- Refunds and cancellations are set out in our Refund / Cancellation Policy.
Ad in a Box is a productised creative service by IndieRise. Everything we sell is digital — nothing is shipped, and no shipping address is collected at checkout.